• Understand the preanalytical root cause of many specimen quality issues, which may lead to inaccurate test results 
  • Understand the impact of specimen collection & handling inside and outside of the lab 
  • Provide insight into the need for gaining organizational support for preanalytical improvement initiatives – gaining agreement for cross-functional collaboration 
  • Outline steps to quantify and benchmark the impact of poor specimen quality in your organization 
  • Discuss proven examples 

April 2013