- Understand the preanalytical root cause of many specimen quality issues, which may lead to inaccurate test results
- Understand the impact of specimen collection & handling inside and outside of the lab
- Provide insight into the need for gaining organizational support for preanalytical improvement initiatives – gaining agreement for cross-functional collaboration
- Outline steps to quantify and benchmark the impact of poor specimen quality in your organization
- Discuss proven examples
April 2013